Privacy Policy

Welcome to Noyo India, a fashion brand owned and operated by Clover Collaborate LLP (“we”, “us”, “our”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.noyoindia.com or engage with our services, in accordance with applicable Indian laws including the Information Technology Act, 2000, and its relevant rules.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information
When you make a purchase, sign up for our newsletter, or create an account, we may collect:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely via third-party gateways; we do not store card details)

b. Non-Personal Information
IP address
Browser type and version
Device information
Browsing behavior on our site (via cookies or analytics tools)

c. Automatically Collected Data
We use cookies and tracking technologies (Google Analytics, Facebook Pixel, etc.) to collect data about user interactions for service improvement and marketing optimization.

2. How We Use Your Information

We use the information collected to:

Process and fulfill orders
Communicate order updates and promotions
Provide customer support
Improve website functionality and user experience
Comply with legal obligations
Conduct marketing, retargeting, and analytics
We do not sell, rent, or trade your personal data to third parties.

3. Sharing of Information

We may share your data with trusted third-party service providers strictly for operational purposes:

Logistics and shipping partners
Payment gateways (Razorpay, PayU, etc.)
Email and SMS marketing platforms
IT and cloud hosting providers
These partners are bound by data protection obligations and only process your data on our instructions.

4. Your Rights

You have the right to:

Access and review your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Opt-out of cookies (via browser settings)
To exercise any of these rights, contact us at support@noyoindia.com.

5. Data Retention

We retain personal information as long as necessary for the purpose it was collected, or as required by applicable laws. Customer transaction data may be retained longer for tax or legal purposes.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your data. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

8. International Data Transfers

Currently, our operations and data handling are based in India. If data is transferred outside India (e.g., for hosting or analytics), it is done in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with a new effective date. Continued use of our website constitutes your acceptance of such updates.